We encourage our customers to bring their problematic computers into our shop for repair. When doing so, remember to bring all of the disks, CDs and documentation that came with the particular computer you are dropping off. Bring no power cables, keyboards or mice, unless you are having problems with these components. Sometimes it is necessary to repair the problem on-site (such as in networking issues) so please contact us ahead of time and ask us what the best course of action is in your particular case. Whenever possible, we will ask you to bring the computer into us because it offers numerous advantages to on-site repair. By bringing the computer to us you eliminate pickup, delivery or travel charges, and it allows you to take advantage of the lower in-shop rate. Just as importantly, we have many more resources at the shop (things that we do not normally carry with us for on-site visits). There is no need to schedule in-shop repairs, which means your computer gets looked at shortly after is is dropped off. We are able diagnose and repair your problems very quickly. Remember, when you drop off a computer, to include all problematic parts, as well as all of your disks and documentation.

^ To Top

» On-Site Repairs

Although we encourage our customers to use our in-shop repair services, sometimes that may not be possible or convenient. Please contact us ahead of time, so that we can advise you on whether to bring the problem into the shop or if we need to come on-site for repair. Some problems, such as networking, can only be fixed in the environment where the problem is occurring. It is for this reason we have technicians available for on-site service. We do charge for travel time to the site, as well as charge a higher rate. On-site repairs do require scheduling, which means that, unless it is an emergency, we will try to come to your location within 1-3 days. On-site service is not a guarantee for immediate repair of the problem. It may be necessary to bring the computer back into the shop for advanced troubleshooting techniques. Please have all problematic parts, all disks and documentation, and a good description of the environment and problem ready for our technician we he comes on-site.

^ To Top

» Hardware Repair

Whether you are looking to buy a new piece of hardware, or need an older piece repaired, we are here for you. Because we have contacts all over the worldwide industry we are able to get you the hardest to find components at a competitive price. And if you need us to, we can help you install and configure your new hardware. We even back our products and labor with a 90 day warranty. Contact us, and we'll get you what you need.

^ To Top

» Software Repair

Having problems with that new accounting program? Thinking about upgrading to Windows XP? We can point you in the right direction. Just because the newest and greatest software is out there on the shelf doesn't always mean that it is right for you. Many times, upgrading a product will have unknown consequences that are only discovered after the fact. We've seen those consequences through our 10 years experience, and can steer you away from those problems. If your files have gotten corrupted, or your inbox has disappeared we can help you recover. By ordering our software from our worldwide contacts we have a much larger selection and a better price than can be found at the retail stores. Contact us, tell us your situation, and we can help you decide which software is right for you.

^ To Top

» Networking

When we hear about networks, we all immediately think of the internet, and how much it has effected our lives at home. But networks are becoming an even more crucial aspect in the office. Networks allow all of the computers in the office to be connected together. They eliminate the need for each station to have its own printer, backup, and internet connection. Now multiple stations can all share the  same resources simultaneously. In the past, if you wanted to give a file to a co-worker you needed to store it on a floppy then walk the floppy over to the recipient. With networks, just share your hard drive, and in a couple of seconds the file can be transferred from your computer to your co-worker's. Networks also allow a client-server relationship. This means that an office can have one central, powerful server, and multiple, lower cost client machines. All of this may sound complicated, but to the experienced its extremely simple; and is comparable to how your home phone system works. All that is needed is a hardware network card installed in the computer, Ethernet cable, and possibly jacks and a hub. If you are interested in networking and resource sharing in your office, simply contact us and we will help you find the best solution for your situation. Networking is rapidly becoming a crucial part of the business world. Make sure you business is not left behind in the new millennium.

^ To Top

» Custom Built Systems

Feeling like the perfect computer is lost out there in cyberspace? Frustrated because you don't understand all of that technical jargon, and that teenager in the retail store makes you feel less than competent? We can help you find the right computer for you. We pull together all of our worldwide resources to compile strong machines at reasonable prices. And all of our systems are backed by a 1 year parts and labor warranty. Contact us and can help you understand those funny numbers and terms. Then once we determine what you need and what you can afford, we can put it all together for you. If you need even more assistance, we can help you install your new system and teach you how to use it. Because we are so dynamic, we are able to provide you with exactly what you need. So don't be intimated by all the techno hype out there. That's no reason to keep that stone age artifact on your desk. Contact us and we can move you into next and the best.

^ To Top

» Refurbished Systems

Getting sticker shock when cruising the web or the retail stores looking at new computers? Afraid to buy that cheap computer out of the newspaper or out of the back of that guy's van? The cliché, "if it's too good to be true, then it probably is" holds true in the computer industry too. We have the best alternative to getting sucked into a cheap deal -- our refurbished systems. Retail stores often get returned computers that users have messed up. The stores don't want to spend the time fixing the problems so they sell them to us at a reduced price. Often the problems can be fixed by an easy hardware replacement or Windows reload. We fix the problems and sell the computer to you at a reduced price. Now I know you have concerns about buying used, broken computers, but we are so confident that the machines are of the highest quality that we back them with a one year parts and labor warranty. Don't let sticker shock keep you from your dream machine. Contact us and we will have the perfect machine for you at the right price.

^ To Top

» Backup

By far the most important concept when it comes to computing is the backup. "Plan for the worse and hope for the best" is the old Boy Scout saying. Hind sight 20-20 is most often the case when a total system crash occurs. We see people all the time kicking themselves, wishing they would have spent that little bit of time and money to backup their data, because now they have lost everything and must start from scratch. We can assist in developing the perfect backup solution for your situation. Whether you need a large capacity tape backup, or a simple Zip drive we can help you. The first step in developing a backup solution if identifying what and where your data is. We can help you find where all of your email, documents, and data files are stored. It is then important to get all of your data into a centralized place; that may mean putting your data into a simple data folder or possibly storing it onto a server. We would then backup that one centralized location. In case of fire or theft it is crucial for your backup media to be removed from your office site. You can store it at home, carry it in your purse or briefcase, put it in your safe deposit box, etc. No matter how little data you think you have, you'll realize how important that little bit of data is when you lose it all. Contact us and we can give you the perfect backup solution. The piece of mind of knowing your data is safe is worth every bit of time and money that you give to protecting your information.

^ To Top